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FAQ - Misc

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. 104)How do I change my email information? 108)How do I create a new email link or several @ a time? 109)How do I make the text only go halfway across the page? 111)What do I have control over? 112)What on this website can I edit? 119)How do I create a page and have the link show up with my global links? 12)How do I have the Special Properties only appear when the image has been clicked? (No Add Button, until on individual Product Page) 120)How do I create a global link for a page I created or uploaded? 121)How do I find out what the URL of my page is I want to create a link for? 122)How come I can’t view the changes I just made? 123)How do I use a font that you don’t have for my company name? 124)Can someone call me to discuss this site? 14)Can I list MSRP price next to or close to the PRICE I am offering? 14.Can you either send me a users guide by email or give me a toll-free number at which I can contact you. 15)Do I have a designer working with me on the site? 16)I do not like the image clarity what do I need to do to make it clearer? 17)Why do I have to scroll from left to right to view my entire site? 18.How do we change the colors on the other pages? 19)How Do I put a Disclaimer or Copyright on the bottom of each page? 19.How can I add pictures to my web site? 20)How Do I add a Policies Page? 20.There are two Featured Selections. How do I remove one of them? 23)Why do all my products show up on the same page rather than separate categories? 24)How do I have the same background for all my pages? (Global Settings) 24.Will you please list written instructions for taking pictures into irfanview and making them thumbnails? 25)How Do I add and edit products that I put on my page? 26)How Can I have my images be on top of Product Description instead of the Side? 27)How do I search for a product, and how can I if I am not sure of the part number? 28.How do I remove a category or subcategory that I do not wish to use? 3)How do I make Dropdown Boxes? 30)How can we prevent making the viewers scroll from left to right when they view our page? 31)How do I put links on all the pages? 33)How Can I change where my Slogan or Logo appear. 34)How do I add more images to my page? 36.Can we have multiple Product Pages that have a link on the Global links List? 37)How do I add more pages like: 38)How do I edit Global Links? 39) Why do the colors change that I have selected for my site colors and links? 40)How do I add Graphics to my page? 41)How Do I add pages and edit them when needed? 42) How many times can I go through the Configuration Wizard? 43)Does the Configuration Wizard change what I have previously entered each time I go through it? 44)How do I get more space? 45)How do I get Technical support? 49)How much does it cost for an extra Meg. 5)I sell electronics and would like to have different backgrounds for each category. Can I have a separate background for each of my Product Categories? 51)How do I change the color of the text? 53)How Do I create Subcategories? 56)How do I get Phone Support? 57)How do I call someone to talk about my website? 58)How do I make it possible for my customers to select more than one of the same items at a time? 6)How do I change the Background? (Color or Image) 60)How Do I delete and add Categories? 63)How do I delete categories? 64)How do I delete “Featured Selections” 65)How do I stop the display of various parts of my Contact Information? 7)How Do I edit a product Description? 70)How come my background is not consistent through the whole website? 73)How do I register a domain Name? 74)I restored my pages but I haven’t seen the changes come back yet, How come? 75)How do I edit the information that is listed on the Contact page? 76)How do I change the Font of My Company Name? 77)Why are all of my products displaying on the same page? 78)How do I upload images? 8.How do I add a product to my website using Html Manager? 81)How do I customize the Contact Page so that it does not look the same as the rest of the site? 84)How do I make the products show up without going to a categories page first? 85)On each page there is a notice that reads........"This shows up on each page. Put whatever you want here," What usually goes there and how do I get rid of this statement? 86)Thumbnails? 87)How do I make a small picture, click into a big picture? 88)How do I change the footer color? 89)How do I change the Header Color? 9)I inserted my company name in the Company Name field. I still want it to show on the contact page. How do I make the company name field, not show on the Home page only? 90)How do I change my links color? 91)How do I change font sizes, colors, and text styles? 92)How do I insert Graphics into my pages? 95)How do I create additional email links on the pages? 98)How do I create additional email links anywhere in the template? 99)How do I change the font size and color of the Product Name and Description? Adding "Add-to-Cart" buttons to a website from your graphics library. AppendItem Building Successful Online Shopping Carts Can I calculate the actual shipping cost from UPS/FedEx/USPS tables? Can I change the description, part number, and weight of a product in a single pop up menu? Can I give a discount to frequent customers? Can I make a checkbox list of items for the shopper to purchase? Can I make a miniature "View Cart" display on my own web pages? Can I redirect the receipt page to show my own thank you page instead? Can I remove my address from the receipt? Can I send you the shipping and billing information so that you do not need to request it? Can I show a thumbnail image of my item inside the shopping cart? Can I start loading my products into the shopping cart while in the demo, and will they be transferred to the full cart once it is set up? Can I use style sheets in my custom HTML? Can we mark up the shipping costs to allow for our handling fees? Cancellation Policy (CartManager) Combining two products into a single add to cart button Coupons Creating an add to cart button that goes directly to checkout. Creating an order form using multiple buttons Customer Login Deny A Specific State From Ordering DMARC/SPF - Authorizing the shopping cart to send email receipts on your behalf Drop down menus break in WordPress EFSNet Enable TLSv1.1 and TLSv1.2 for Internet Explorer eProcessing Network Example 8 How can I add or edit my text on my home page? How can I allow the customer to determine the product quantity? How can I charge different tax rates for several different states? How can I create a drop-down menu for an add to cart button? How can I create one large order form for all my products? How can I delete a product? How can I disp'ay the item part number? How can I offer transactions for those without a credit card? How can I tell my customers that the item they are trying to purchase is sold out? How can I use my own 'add', 'view', and 'checkout' graphics? How can we determine if our cart is receiving orders? How do I add my store to the mall How do I advise a customer that the Shipping Address may not be a Post Office Box How do I bold text? How do I cancel, or void an order? How do I change my companies contact information. How do I change my password? How do I create an appropriate Add to Cart button, CSV file using Excel? How do I enter myself into search engines? How do I find out about pricing of the cart? How do I make a field required, or not required? (i.e. requiring the customers email address) How do I preview the cart I configured? How do I raise my gift certificate limit. How do I remove my store from the mall once it has been added? How do I set Up Shipping? How does a typical affiliate program work, and how do I use one? How many files can I attach and send to support? HTML Entities And URI Escape codes I am having a problem with my PEM certificate. I deleted the email and now I cannot verify the certificate information. I am not receiving email order notifications. How do I correct this? I have received a number of declined orders, can I delete these? I want to change my home page image or home page background , how can I? I would like my customer to be able to pick the shipping method they prefer. If I have a demo can I upload custom graphics to my cart? Is it possible to use a percentage for shipping. Is there a limit on the graphics I can upload to customize the cart? Is there a size limit for graphics? Is there a way to prevent certain orders from getting through? Is there a way you can make a text input field required? Is there an automated way I can update my order status? Item Silent Post (itemsilentpost) May I setup an error message if the customer does not fill in a required piece of text? My CSV does not show proper information when opened in Microsoft Excel My customer has lost her ID and Password to access her customer information file. How do we find out what it was? MyReferrer.com affiliate program integration information Pasting HTML into DotNetNuke? Pasting HTML into WordPress PayPal - The seller accepts encrypted website payments only. PayPal Standard - Sorry your last action could not be completed Proper Password Etiquette Q. How do I resize the images. Q.How can I put a counter on my page, to keep track of the number of hits I get. Q.How do I change simple Capitalization’s and sentence structures in my products. Q.How do I offer different colors and sizes to my customers without having to have several different pictures? Q.How do I shrink down images actual size and file size? QuickBooks Import Error: You cannot associate an item with Sales Tax Payable, Undeposited Funds, accounts receivable, accounts payable, or non-posting accounts. Usually, if you sell an item, use an income account, if you buy it, use an expense account. Search our knowledge base - understanding the results Setting up a Google Analytics Goal To offer a discount of X dollars what do I do? UPS Freight LTL Using Google Analytics with a custom header/footer. Visiting/Viewing the online Mall? WARNING - Secure URL Required <img src="http://......"> WARNING: Your header/footer does not support a color/layout feature WebTrends integration information. What do I do if I canceled my account and I want to reactivate it? What do I do if I forgot my password? What is a "Linked Item"? What is the difference between an "OnlineOrder", an "EmailOrder" or a "FaxMailOrder". What is the Maximum Part Number Length? When do you send email order notification? While entering my quantities of products in stock, I get a message that says I have reached my limit. How can I purchase a higher limit? Why am I not able to use the Virtual Terminal? Why are order numbers skipped? Why do I have to enter this information in? Why is my account suspended? Why is PayPal not showing my shipping charges? Why will the demo expire?