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Details Frequently Asked Question (FAQ) Document Number: 377 Optimize for Printing E-Mail This Link  Feedback This document ... helps resolve my question or problem. does not apply to my question or problem. is inaccurate for my question or problem. 56)How do I get Phone Support? Phone Support: This is available at rate of $15-$25 per instance minimum, or $50 per hour. Web site work is available through phone support only. Please have your username and credit card ready before calling.